From October 16th to October 20th, our community came together to honor the fearless team members who keep our spaces vibrant and functional—the Maintenance Teams. Day in and day out, these dedicated individuals ensure our community shines, whether it's battling snow, prepping new apartments, handling plumbing snags, or beautifying our grounds.
Our week-long celebration was a tribute to their tireless efforts:
Monday - Fueling Up: We kicked-off the week with an array of snacks and treats, a small gesture of appreciation for their hard work.
Tuesday - Sips and Comfort: Fresh local cider and delectable doughnut holes were served, offering a comforting indulgence to lift spirits and warm hearts.
Wednesday - Uniting for Fun: Bringing together our entire team—Maintenance, Leasing, and Home Office—we embarked on a day of camaraderie and joy at Buffalo Battleground. Lunch, laser tag, axe throwing, arcade games, and a delightful happy hour created unforgettable memories, marking the close of a bustling season.
Thursday - Energizing Spirits: Following our adventurous outing, our Community Managers treated the team to a much-needed caffeine boost with cups of steaming coffee.
Friday - Tokens of Appreciation: A hearty breakfast awaited our Maintenance team, accompanied by a special gift—a cozy Buffalo Bills Blanket, symbolizing our shared love for our home team!
Our Maintenance Teams, with their unwavering commitment, ensure that our residents experience the best of our community. It shines brighter because of them!
Cheers to our Maintenance Teams—the silent champions who make everyday life extraordinary!
Check us out on our Facebook Page here:
https://www.facebook.com/StonegateAptsClarence
StoneGate Apartment Homes, a 55 and better community, has recently been recognized for its outstanding property management services. The community has received two awards: 1) it is in the Elite 1% of all communities, nationwide, ranking #23 overall and #1 in New York State by J Turner Research for its Online Reputation. The second outstanding award was won by StoneGate's property management company, as a Top 100 Management Company Award in its portfolio size by ApartmentRatings & SatisFacts, BMW Management Co, LLC ranked #32!
First, we'll talk about the Elite 1% Award by J Turner Research:
StoneGate's exceptional performance has earned them a spot in the Top 100 for the fourth time . The community previously ranked in the top 100 in 2016, 2017, 2019, and now in 2022. Though, StoneGate has been named in the Elite 1% consecutively since the award's origin in 2015. As mentioned, StoneGate is incredibly proud to have been ranked #23 overall and #1 in New York State in 2022.
StoneGate ranked among the Elite 1% properties in the nation with the best online reputation for 2022 by J Turner Research , the leading market research firm exclusively serving the multifamily industry. Of the 132,000 plus properties J Turner monitors, 1,984 properties made the top 1% in the ninth annual Elite 1% ORA™ Power Ranking , published by Multifamily Executive (MFE). These properties have provided a stellar resident experience to earn a first-class online reputation in 2022.
Developed by J Turner Research, the ORA ® Power Ranking is based on monthly online reputation research of over 132,000 properties’ lifetime reviews across multiple review sites and Internet Listing Services (ILSs). Based on a statistical model, J Turner assigns an independent Online Reputation Assessment Score ( ORA ® ) to each property on a scale of 0-100. The ORA ® Score determines a property’s rank in the Elite 1% ranking. The national average ORA ® Score as of December 2022 was 62.88. StoneGate scored 99 .
To be eligible for the 2022 Elite 1% ranking, a property had to register a minimum ORA ® Score of 94 as of December 2022. For properties with the same ORA ® score, the property with the higher number of reviews ranked higher.
J Turner Research developed the ORA ® Score to simplify how online reputation is measured, and it serves as the multifamily industry standard to measure a property’s online reputation. Each month, MFE publishes a ranking of properties and management companies based on their ORA ® scores. A property or a management company does not have to be a J Turner Research client to qualify for this ranking. To learn more about ORA ® , please visit https://jturner.us/ora .
More about the Top 100 Management Company Award by ApartmentRatings & SatisFacts, BMW Management Co, LLC ranked #32 with an epIQ Grade A:
SatisFacts is a market research firm that specializes in resident satisfaction surveys for multifamily properties. They collect feedback from residents of apartment complexes, condos, and student housing facilities, and use this information to evaluate property management companies' performance. The Top 100 Management Company Award is given to the top-performing companies based on resident feedback, and it is a coveted recognition in the property management industry.
A bit about our history with this award, BMW Management Company, LLC has been named in the Top 100 Management Companies five times, consecutively since January 2021, each time with an epIQ grade A, most notably jumping up in its ranking from 55 in January 2022, to 32 in January 2023.
About the epIQ Index:
The “Experience & Performance Intelligence Quotient (epIQ) Index” is a single performance metric powered by verified ApartmentRatings & SatisFacts data, designed to be the most authentic and actionable industry metric for renters and multifamily professionals alike. BMW Management Company, home of Luxury Apts WNY, and management company of StoneGate Apartment Homes, received an A epIQ grade .
Presented in an easily understood letter grade/report card format, the epIQ Index delivers the resident experience and community performance data over a rolling 365-day period. The epIQ Index comes out biannually, in January and again in July.
The epIQ Index is comprised of 4 primary categories, measured over the most recent 365-day period and updated daily.
Categories contributing to epIQ include:
Renter Ratings : The average ratings from renter reviews and surveys
Review Count : The # of reviews / unit compared to all other communities
Manager Review Engagement : The % of reviews with manager responses
Manager Review Reply Time : The average manager response time compared to all other communities
StoneGate Apartment Homes offers an array of amenities that make it a comfortable and convenient place to call home for those 55 and older. From resident social events, a book and DVD lending library, and a game/card room, to beautifully landscaped grounds, the community is designed to provide a high-quality living experience for its residents.
The recognition that StoneGate has received is a testament to the dedication and commitment of the property management team. The team's focus on providing excellent customer service and maintaining the community has created a positive living experience for its residents.
If you are looking for everyday comfort in a prime location, StoneGate Apartment Homes is a perfect choice. We invite you to visit our community and see why we are one of the top-rated apartment communities in the industry. Come and experience the StoneGate difference!
(Top) Balconies & patios with beautiful views of the landscaping | (Bottom) Interior of a 2-Bedroom Lower, gorgeous living room
Welcome to StoneGate’s 55+ apartment community! We understand that as we age, it can become more difficult to maintain an active social life and stay connected with others. That's why we've created a community that caters specifically to those 55 years and older, where you'll find like-minded individuals and a wide variety of activities and events to keep you engaged and connected.
Our homes bring residents together through fitness classes, tea time, game nights, catered breakfast, and more! We also host special events throughout the year, such as holiday parties and resident birthday parties. With new events added regularly, there's always something to look forward to!
Our community is also conveniently located near shopping, dining, and entertainment options, so you'll never be at a loss for things to do. We're also close to airports, making it easy to travel. With the added peace of mind of having a secure building and on-site management with 24/7 customer service, you'll be able to enjoy everything our community has to offer with ease and comfort.
In addition to the many social and recreational opportunities available, our community also offers numerous amenities including swimming pools and fitness centers. Our apartments are spacious and offer stainless steel appliances, trash valet, and more.
We understand that when it comes to finding a new home, you have many options. However, we believe that StoneGate’s 55+ apartment community offers something truly special. We strive to create a welcoming environment where residents can come together, make new friends, and enjoy all of the benefits of living in a close-knit community.
We invite you to see for yourself what sets StoneGate apart. Take a tour of our apartments and see our amenities, meet some of our residents, and learn more about the activities and events we have planned. We're confident that you'll see why our community is the perfect choice for those 55 years and older. If you have any questions or would like to schedule a tour, please do not hesitate to contact us. We look forward to meeting you!
StoneGate Apartments has been awarded "Best in State 2022" for the 8th consecutive year with the #1 rank in New York State for Online Reputation by the State ORA® Power Ranking. We value our incredible residents who help us reach these goals and continue to support our apartment through positive reviews and referrals. At StoneGate, we hope to keep the momentum going and bring the high-end customer service that our residents deserve. At our cozy community, you can always expect to find premium amenities, a welcoming staff, and of course fabulous apartments.
Click the image below to view the complete article published in Multifamily Executive, The Top properties by ORA® in the 50 States and D.C.
Don't just take our word for it!
"Glad I made the decision to make Stonegate my home. This year has been exceptional! The staff is amazing and the neighbors are awesome. Best decision I could have made! If you are looking for a place to call home; Stonegate should be your choice." - Resident Review (Anonymous)
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"Very satisfied living in this well-kept and quiet community. Grounds are well maintained. Clean gym room and clubhouse with nice events. Pet friendly. Whenever repairs are needed, maintenance staff is very capable and respond quickly. Highly recommended." - Resident Review (Anonymous)
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"Absolutely Loving StoneGate — These are the nicest, most well-maintained apartments I have ever lived in And even though they are just a short drive to numerous stores and restaurants, there is no traffic noise." - Resident Review (Anonymous)
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Leave a Review
We know that our residents are a big part of why people love living with us. Thank you again for sharing your appreciation for our apartment community online.
Do you currently live at StoneGate? Let others know what brought you here, and what keeps you here by leaving a review.
StoneGate Apartment Homes has received the prestigious Top-Rated Award from ApartmentRatings.com for the 6th consecutive year. Our online reputation is important, and we appreciate our residents taking the time to acknowledge the hard work, time, and effort we put into making our community an excellent place to live.
2021 Top Rated Award Winner from ApartmentRatings.com
With 59 reviews* and a 92.32 epIQ Score , it’s easy to see why this is the 6th year StoneGate Apartment Homes has earned this award. Read one of our many five-star reviews below:
Noise - 5/5
Safety - 5/5
Grounds - 5/5
Maintenance - 5/5
Neighborhood - 5/5
Office Staff - 5/5
“I have been living at Stonegate for 2 yrs. While other complexes have negative ratings, this one does not. The grounds are immaculately kept. Snow removal is awesome. Roz, our Community Mgr is awesome & responds to all our requests, she is personable & joins in the events. Our Maintenance Team, Joe & Jesse respond to our maintenance needs in less than 2 hrs. Recently during the height of Christmas baking, I had issues w my oven. Joe & Jesse were all over it. I had a new stove in less than 5 days. I cannot say enough positives. If you have not seen the complex, come take a look. You will not be disappointed!
” - Anonymous
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Coming Up with the Numbers — How the Rankings Work
We would like to thank all of our residents, past and present, for making this possible, as awards were based off of Online Reputation. ApartmentRatings.com is the largest online rating community for rental housing, reaching approximately 30% of apartment hunters nationwide, and is among the Top 5 most-visited apartment hunting sites in the world. Each year the site recognizes the top-rated apartments in the nation using strict standards, and we’re proud to be among the winners.
The criteria for being recognized as a top property includes:
5+ reviews in 2021
A- or higher overall epIQ grade
Leave a Review
We know that our residents are a big part of why people love living with us. Thank you again for sharing your appreciation for our apartment community online.
Do you currently live at StoneGate? Let others know what brought you here, and what keeps you here by leaving a review.
We are pleased to announce that for the 7th consecutive year, StoneGate Apartment Homes has earned the Elite 1% ORA award with impressive stats. The ORA award is presented by J Turner Research , an independent market research firm exclusively focused on the multifamily industry. We would like to thank all of our residents, past and present, for making this possible, as awards were based off of Online Reputation.
What exactly does it mean to be a part of the Top 1%? It means that out of over 128,000 apartment communities nationwide, only 1,564 apartments will earn the Elite 1% distinction. More impressively, StoneGate ranked #6 in the whole state of New York.
Developed by J Turner Research, the ORA® Power Ranking is based on monthly online reputation research of over 128,000 properties’ lifetime reviews across multiple review sites and Internet Listing Services (ILSs). Then using a statistical model, they assign an Online Reputation Assessment (ORA™) score on a scale of 0-100, which determines the rank of each apartment community in this ranking. The national average ORA® Score as of December 2021 was 62.62. StoneGate scored a 95!
The Elite 1% ranking is published by an independent trade publication, Multifamily Executive. A property or a management company does not have to be a J Turner client to qualify for this ranking.
“We take immense pride in being recognized as an ORA ® Elite 1% property by J Turner Research. It takes consistency and hard work to excel in customer service day in and day out. When residents are happy, it reflects in favorable online reputation. Congratulations to our team and thank you to our residents for expressing their appreciation for our community online!”
– Joan Viele, Property Manager
Jesse (Maintenance Tech), Roz (Community Manager), Joe (Maintenance Superintendent)
StoneGate Apartment Homes is nestled in a prime location, at 4100 StoneGate Lane in Williamsville, NY , a 55+ Community with 1 and 2 bedroom Apartments and Townhomes, all with a Private Entry and an Attached Garage. Visit StoneGateApartmentHomeLife.com to learn more, read resident reviews , and schedule a private tour.
Thank you for reading today’s blog post. Drop a comment below to let us know what you think of this Award-Winning Apartment Community.
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