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Mar 06, 2023

StoneGate Apartment Homes – Ranked in the Elite 1% – Top 100 Properties Nationwide (#23 Overall, and #1 in New York State)



StoneGate Apartment Homes, a 55 and better community, has recently been recognized for its outstanding property management services. The community has received two awards: 1) it is in the Elite 1% of all communities, nationwide, ranking #23 overall and #1 in New York State by J Turner Research for its Online Reputation. The second outstanding award was won by StoneGate's property management company, as a Top 100 Management Company Award in its portfolio size by ApartmentRatings & SatisFacts, BMW Management Co, LLC ranked #32! 

Elite 1% -- Top 100 Property Award

First, we'll talk about the Elite 1% Award by J Turner Research:

StoneGate's exceptional performance has earned them a spot in the Top 100 for the fourth time. The community previously ranked in the top 100 in 2016, 2017, 2019, and now in 2022. Though, StoneGate has been named in the Elite 1% consecutively since the award's origin in 2015. As mentioned, StoneGate is incredibly proud to have been ranked #23 overall and #1 in New York State in 2022.

StoneGate ranked among the Elite 1% properties in the nation with the best online reputation for 2022 by J Turner Research, the leading market research firm exclusively serving the multifamily industry. Of the 132,000 plus properties J Turner monitors, 1,984 properties made the top 1% in the ninth annual Elite 1% ORA™ Power Ranking, published by Multifamily Executive (MFE). These properties have provided a stellar resident experience to earn a first-class online reputation in 2022.  

Developed by J Turner Research, the ORA® Power Ranking is based on monthly online reputation research of over 132,000 properties’ lifetime reviews across multiple review sites and Internet Listing Services (ILSs). Based on a statistical model, J Turner assigns an independent Online Reputation Assessment Score (ORA®) to each property on a scale of 0-100. The ORA® Score determines a property’s rank in the Elite 1% ranking. The national average ORA® Score as of December 2022 was 62.88.  StoneGate scored 99. 

To be eligible for the 2022 Elite 1% ranking, a property had to register a minimum ORA® Score of 94 as of December 2022.  For properties with the same ORA®score, the property with the higher number of reviews ranked higher.  

J Turner Research developed the ORA® Score to simplify how online reputation is measured, and it serves as the multifamily industry standard to measure a property’s online reputation. Each month, MFE publishes a ranking of properties and management companies based on their ORA® scores. A property or a management company does not have to be a J Turner Research client to qualify for this ranking. To learn more about ORA®, please visit https://jturner.us/ora. 




More about the Top 100 Management Company Award by ApartmentRatings & SatisFacts, BMW Management Co, LLC ranked #32 with an epIQ Grade A:

SatisFacts is a market research firm that specializes in resident satisfaction surveys for multifamily properties. They collect feedback from residents of apartment complexes, condos, and student housing facilities, and use this information to evaluate property management companies' performance. The Top 100 Management Company Award is given to the top-performing companies based on resident feedback, and it is a coveted recognition in the property management industry.

A bit about our history with this award, BMW Management Company, LLC has been named in the Top 100 Management Companies five times, consecutively since January 2021, each time with an epIQ grade A, most notably jumping up in its ranking from 55 in January 2022, to 32 in January 2023.

About the epIQ Index:                    
The “Experience & Performance Intelligence Quotient (epIQ) Index” is a single performance metric powered by verified ApartmentRatings & SatisFacts data, designed to be the most authentic and actionable industry metric for renters and multifamily professionals alike. BMW Management Company, home of Luxury Apts WNY, and management company of StoneGate Apartment Homes, received an A epIQ grade.
                
Presented in an easily understood letter grade/report card format, the epIQ Index delivers the resident experience and community performance data over a rolling 365-day period. The epIQ Index comes out biannually, in January and again in July.  

The epIQ Index is comprised of 4 primary categories, measured over the most recent 365-day period and updated daily.

Categories contributing to epIQ include:
  1. Renter Ratings: The average ratings from renter reviews and surveys
  2. Review Count: The # of reviews / unit compared to all other communities
  3. Manager Review Engagement: The % of reviews with manager responses
  4. Manager Review Reply Time: The average manager response time compared to all other communities

StoneGate Apartment Homes offers an array of amenities that make it a comfortable and convenient place to call home for those 55 and older. From resident social events, a book and DVD lending library, and a game/card room, to beautifully landscaped grounds, the community is designed to provide a high-quality living experience for its residents.

The recognition that StoneGate has received is a testament to the dedication and commitment of the property management team. The team's focus on providing excellent customer service and maintaining the community has created a positive living experience for its residents.

If you are looking for everyday comfort in a prime location, StoneGate Apartment Homes is a perfect choice. We invite you to visit our community and see why we are one of the top-rated apartment communities in the industry. Come and experience the StoneGate difference!

 
(Top) Balconies & patios with beautiful views of the landscaping | (Bottom) Interior of a 2-Bedroom Lower, gorgeous living room